Welcome to Sunita Gemstones ! By accessing or purchasing through our website, you agree to comply with the following terms and conditions. Please read them carefully.
We strive to ensure all gemstone details, images, and prices are accurate. However, natural gemstones may slightly vary in color, size, and inclusions.
All orders must be paid in full at the time of checkout. We accept secure online payments through verified payment gateways. Once confirmed, the order cannot be modified.
We ship across India using reputed courier services. Shipping times may vary depending on your location. Estimated delivery is 5–10 business days.
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.
If you're not satisfied with your purchase, you can request a return within 7 days of delivery. Refunds are processed within 5–7 working days after we receive the returned product in its original, unused condition. The amount will be credited back to your original payment method or bank account.
Products must be returned in original packaging, unused and undamaged. Custom-made or engraved gemstones are non-refundable.
For any queries, complaints, or return requests, feel free to contact us:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products beyond the purchase price.